COVID-19 Emergency Action Plan Version 1.5 Update
Wednesday, August 5, 2020

Download information important of COVID 19
Suppliers
Thursday july 2, 2020

Neo Broadboad/3-Cycle will be closed July 3rd in observance of Independence day.
COVID-19 Emergency Action Plan Version 1.5
Thursday, june 4, 2020

Hello,
As we all know, in one manner or another COVID-19 has impacted various processes of our operation. For that reason I have established a company guideline on procedures that have been implemented.
Please take the time to read over these policies and procedures.
Some guidelines and policies may differ in application due to: your location, nature of work and your countries laws and policies regarding COVID-19. If you should have any doubt or concern regarding the application of a policy please partner with human resources for additional help.
Team, we are in no doubt a difficult time but I am proud of the amazing response i've seen from everyone in adapting to this situation. We've made great progress in maintaining our work space a clean and safe space to be and intend to keep it that way. Thank you for all of your hard work, dedication and patience throughout all of it.
Download information important of COVID 19
Suppliers
Wednesday april 24, 2020

Packages received through the front entrance such as mail must be left on the designated table in the lobby.
Our employees ,customers and suppliers are our priority.
Wednesday, april 15, 2020

Gloria Martinez - President of Neoholdinggroup
On Tuesday April 14th, Neo Broadbands USA office closed to do a preventive cleaning. The health and safety of our employees, suppliers and customers is of the utmost importance. That is why we coordinated an immediate cleanup on Wednesday April 15th and took that time to suggest our employees to check their health. The company Express Pest Solutions executed a 3 step process to disinfect the entire office and warehouse space. This entailed manual cleaning of all common surfaces, disinfectant spray and ULV fogging of every space within the office and warehouse. The fine gentlemen of E.P.S spent 5 hours rigorously deep cleaning the facility to ensure a bacteria/virus free environment. We can guarantee our employees a return to a clean and safe work space, remember we've won the battle but not the war so let's maintain our spaces clean through the NHG daily cleaning directives. Thank you team for your patience, understanding and commitment to the NHG family during these difficult times. I'm very proud of the work we all do because it serves the community in such a powerful way, staying connected has never been more important. Stay safe team and god bless.
The office will re-open to resume regular operations on Tuesday April 21st


Suppliers
Release, april 14, 2020

Attention dear Neo Broadband Suppliers, we will be closed between April 14th and April 20th to undergo a professional cleaning service as a preventative measure in the fight against COVID-19. For further information regarding product order statuses please contact your sales representative, we thank you for your patience and understanding.
Honduras update
Thursday, april 14, 2020

Shipping delays are occurring for product leaving china due to priority focus on medical equipment.
Suppliers
Thursday, april 9, 2020

Must have a face mask equipped before entering the premises until further notice.
S-R Changes due to Covid-19
Release, March 30, 2020

- More Access to surveillance cameras has been provided so that S&R have a better reaction time with the people outside. Every truck driver should wait for their turn to avoid conact.
- Outside signs will be placed to guide the truck drivers the specific door.
- Neo Employees will sanitize the doorbell after receiving a visitor and end of day.
- A stainless steel table will be at the entrance for truck drivers and carries for all transactions as well as to leave any package and avoid contact. (This will varies by warehouse locations)
- Original documents should be placed at the stainless steel table by the delivery company and keep the distance , this person should wait for one of our warehouse associate to sign documentation when need it. Employees must wear gloves and mask when interacting with outside personnel.
COVID-19 Emergency Action Plan
Release, March 30, 2020

The health and safety of employees, customers and suppliers is our top priority, for that reason Neo Holding Group is limiting visits at this time. Employees may not invite family members or friends to the work site at this time with the exception of personal/medical emergencies.
Employees must communicate with outside guests via the intercom system before giving lobby access. We require all visitors entering our premises to adhere to the following guidelines: .
- Sanitize hands upon entering the office/warehouse
- Visitors must wear gloves and mask during their visit
Visitors that violate these guidelines may be asked to leave, we apologize for any inconvenience and will impose these procedures until they are no longer necessary.
We COVID19 important information
United States update
Monday, March 30, 2020 4:37 PM

Hello Team,
Here’s the latest updates regarding COVID-19 in South Florida.
- Closures have been mandated for condominium/apartment gyms, pools and golf courses.
- Safer-At-Home alert for residents 65+
The latest update form Miami-Dade County Mayor Carlos Gimenez (English) posted 03/30/2020:
f you need to come to our office please have your pick up order ready in case you need to show it to the authorities.
Please be respectful of the law and remember to practice social distancing, avoid un-essential travel and wash your hands thoroughly!
UNITED STATES UPDATE
Release, Friday, March 27, 2020

The company is working daily to ensure we are complying with any regulation changes to ensure the health and safety of our employees.
The latest update form Miami-Dade County Mayor Carlos Gimenez (English):